Interested in joining
our squad?

Company: Bow & Arrow Collection is a Chicago-based gift store started by three sisters with a passion for parties & fun! We want to create, inspire, & share personalized experiences through curated products thoughtfully chosen to recognize & celebrate special moments — big & small.


Position: Sales Associate, Part-time, Hourly, Non-exempt


Summary: Bow & Arrow Collection is seeking a team member interested in helping establish procedures at a fun small business start-up. The Sales Associate is an important first impression for customers and responsible for the overall customer experience from inquires and item selection to post-purchase follow-ups. We are looking for someone who is interested in growing with us!


Location: 1815 N MILWAUKEE AVE, CHICAGO, IL 60647


Hours: MON & TUES : 10AM - 7PM, WED & THURS : 10AM - 8PM, FRI & SAT : 10AM - 7PM, SUN : 10AM - 6PM


Responsibilities:

  • Daily store preparation and clean-up

  • Regular up-keep of displays, general store cleanliness, and overall atmosphere

  • Welcoming customers and offering assistance

  • Listening to customers’ needs and giving meaningful suggestions for product selection

  • Inspiring customers about our unique product offerings through expert knowledge, product stories, and an understanding of our core business

  • Maintaining a professional cheerful attitude and adhering to the code of conduct

  • Registration and selling of workshops and special events

  • Processing purchases and returns in LightSpeed POS system

  • Responding to customer service inquiries in person

  • Providing feedback on customer requests, product reception, and store environment

  • Restocking inventory

  • Special projects as requested by the Company Officers

  • Physical requirements of heavy lifting up to 30lbs; bending, sitting, and standing for prolonged periods of time
     

Required Qualifications:

  • Passion for paper goods and gifting

  • Excellent customer service and communication skills

  • Availability to work a flexible schedule, which will require night and weekend shifts

  • Ability to prioritize tasks with an attention to detail while ensuring a customer first focus

  • Microsoft Office Suite proficiency

  • Problem solving and critical thinking

  • Creative self-starter with ability to work alone

  • High School Diploma